Managed IT
Your full IT department — helpdesk, security, network, backups, the works — under one flat monthly fee.
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Services
Your IT department, fully managed.
We become your IT team — helpdesk, cloud, security, strategy, the whole function — for one flat monthly fee. These are our three core services.
Cloud & M365
Plan the move, run the migration, manage the cloud once you're there. Microsoft 365, Azure, hybrid — all of it.
See what's includedStrategy & AI
vCIO advisory, IT roadmap, security & compliance — plus honest guidance on emerging AI tools worth implementing.
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Our philosophy
Fully managed only. By design.
A-Sharp doesn’t do break-fix. We don’t take one-offs. We don’t sell it piecemeal. You hire us; we become your IT department — top to bottom, every day. It's the only way we work.
01 · Managed IT
Your full IT department, under one flat fee.
Helpdesk, monitoring, patching, backups, security, network, vendor wrangling — A-Sharp handles the entire day-to-day so your team doesn't have to think about IT.
- Helpdesk support — friendly people, fast response, no script-reading.
- 24/7 managed detection & response — endpoints, servers, network, and cloud, watched and triaged by our SOC-as-a-service partner.
- Patching & updates — Windows, macOS, Microsoft 365, and apps kept current automatically.
- Endpoint protection & threat hunting — managed EDR, anti-phishing, and active threat hunting on every device. When something is wrong, a human is already looking at it.
- Dark web monitoring — we watch for your domains, executive accounts, and credentials surfacing in breach dumps and dark-web marketplaces. When something real turns up, we investigate and act.
- Security awareness training & phishing simulations — every supported user gets monthly story-driven training and realistic phishing tests, with just-in-time coaching when someone clicks.
- Backups & disaster recovery — automated, tested, and restorable when it counts.
- Network, Wi-Fi & multi-site connectivity — firewalls, switches, and access points designed and managed end-to-end, with site-to-site VPNs and one security baseline — so every location works the same as HQ.
- Vendor management — we deal with your ISP, software vendors, and hardware suppliers so you don't have to.
02 · Cloud & M365
We move you to the cloud — and we run it once you’re there.
We've moved entire organizations from on-prem to the cloud without dropping a single user. The migration is hard; running it well afterward is harder. We're built for both.
- Migration planning — discovery, dependency mapping, and a phased move-plan with no surprise downtime.
- Cloud architecture — networking, identity (Entra ID), storage, and compute designed for your size and budget.
- Microsoft 365 integration — Exchange, SharePoint, Teams, and Intune wired in correctly.
- Cost optimization — right-sizing, reserved instances, and monthly cost reviews so your bill doesn't drift.
- Ongoing management — patching, monitoring, security baseline, and incident response on your cloud environment.
- Hybrid cloud — clean integration of the on-prem systems that aren't moving (legacy ERP, line-of-business apps, manufacturing or lab equipment), tied into your cloud identity and security baseline.
03 · Strategy & AI Advisory
Senior IT thinking — and honest answers on AI.
Most growing businesses can't justify a full-time CIO. But they still need someone thinking strategically about technology — budget, security, vendor decisions, and where the landscape is heading. We fill that seat when you need us in it.
- vCIO advisory — quarterly business reviews, technology roadmap, and board-ready reporting.
- Budgeting & planning — assistance with annual technology budgets and multi-year IT capital plans aligned with business growth.
- Security & compliance — practical guidance on HIPAA, SOC 2, PCI, and risk posture, plus the managed awareness training and security operations your cyber-insurance carrier now expects at renewal. We help complete carrier questionnaires and stand up to underwriter audits.
- AI — honest guidance — straight talk on the tools your vendors are pitching, what's actually mature, what to be cautious about, and where the easy wins (and obvious traps) sit for a business your size. We’re a sounding board, not an AI product we’re selling you into.
- Vendor selection & negotiation — independent evaluation of major technology purchases (ERP, EMR, phone, security, infrastructure), with the leverage of someone who has bought these systems before.
- M&A IT due diligence — buy-side and sell-side analysis when you're acquiring another company, being acquired, or merging IT environments.
- Project leadership — when you need someone to actually run the project, not just advise on it.
Who we help
Starting fresh or starting over.
Whether you've never had IT in-house or you're replacing a setup that stopped working, we take ownership of the whole function — one team, one bill.
Starting fresh
For organizations without internal IT staff, we stand up the whole function — help desk, cloud, security, network, backups, and vendor management — under one flat-fee agreement, with a documented foundation and strategy included from day one.
Best fit: businesses that want one partner accountable for the whole stack, with no internal IT today.
Starting over
When your current setup isn't working — capacity, capability, cost, or accountability — we own the transition: full discovery, structured knowledge transfer, documented runbooks, and a zero-disruption cutover. Then we stay close until everything is humming.
Best fit: organizations actively replacing a current IT provider, an in-house team, or a setup that has stopped scaling.
How we work
What it actually feels like to work with us.
Listen first
We start with a real conversation about your business, your team, and what's actually broken — not a sales-script discovery call.
Design the plan
We document your current environment, identify gaps, and lay out a plan with priorities, timelines, and budget — written in English, not jargon.
Show up every day
Once we're your IT team, we're your IT team. Daily support, quarterly reviews, real partnership. No ghosting.