IT built for senior living — not retrofitted to it.
We started as an IT firm for senior living management companies, supporting corporate offices, regional staff, and remote users. We've worked this space from the beginning.
Senior living IT is its own discipline.
Most MSPs treat senior housing like any other multi-site customer. The reality is more complicated. HIPAA exposure on the resident-data side, resident-care and point-of-care platforms that have to stay online, four kinds of Wi-Fi competing on the same APs, and a property-acquisition cadence that turns IT into a permanent integration project — we've been navigating all of it every day since we started.
If any of these is keeping you up at night, we should talk.
Will your environment pass the next cyber-insurance audit?
Resident data is healthcare-adjacent, and underwriters ask harder questions every year — EDR and SOC coverage, MFA, awareness training, a tested incident response plan. One missed control can mean a non-renewal or a 40% premium hike.
Is "the resident-care app is slow" actually a Wi-Fi problem?
Resident, staff, guest, and IoT/medical devices all fight for airtime on overloaded access points — over a flat network with no VLAN segmentation and no QoS protecting clinical traffic. Your current IT keeps recommending a faster circuit, but you've upgraded before and it never fixes this. The clinical platform takes the blame, and nothing actually gets fixed.
Does every new community — opening or takeover — turn into an IT fire drill?
A new building's IT shouldn't be a custom project every time. Without a playbook, opening day slips and someone's wiring switches the night before move-ins. Takeovers are worse: incomplete documentation, an end-of-life firewall, and staff still calling the old MSP. Integration drags into months, and your other communities pay for it.
Senior-housing-grade IT, under one flat fee.
A managed-services agreement built for the way senior living actually runs — every community, every shift, every system your operation depends on.
- Healthcare-adjacent compliance & cyber-insurance support — HIPAA-mapped controls, documentation, and audit support for the resident-data environment, plus help completing carrier questionnaires and standing up to underwriter audits.
- 24/7 SOC-backed detection & response — endpoint, identity, and dark-web monitoring run by our SOC-as-a-service partner. Real humans triaging real alerts, not an empty inbox.
- ALIS & clinical-platform adjacency — we don't sell the resident-care app. We make sure the network, identity, devices, and integrations around ALIS (and any other clinical or point-of-care platform you use) stay healthy so caregivers aren't fighting the technology.
- Multi-tier Wi-Fi designed for senior living — separate SSIDs and QoS for resident personal devices, staff devices, guest access, and IoT/medical (nurse call, fall detection, smart locks, telehealth). Designed for the building, not just the floor plan.
- New properties — openings and takeovers — a repeatable playbook for new community openings (circuits, Wi-Fi, identity, phones, point-of-care, surveillance, life-safety integrations) and real onboarding diligence for acquisitions: inventory, integration cost, compliance gaps, realistic timeline.
- One operating standard, every community — corporate office, regional managers, road warriors, and community staff all get the same identity, security baseline, helpdesk, and support team. A clinical director moving between communities gets the same systems and same logins.
Four things you don't get from a typical MSP.
We support the full senior-living stack — clinical platforms, nurse call and life-safety, engagement portals, resident billing — with one team and one playbook. Here's what that gets you.
We've walked the buildings.
The engineer who handles your Wi-Fi escalation today knows the layout of your buildings tomorrow. We've stood at more nurse stations than most MSP teams have stood in server rooms.
Built for the multi-property reality.
Our managed model assumes the list of communities you manage is going to change. Adding a new community means executing the playbook — not redesigning the IT environment from scratch.
HIPAA-aware, audit-ready.
The resident-data side of your environment is held to a higher standard than a typical office. We know what your cyber-insurance carrier and your compliance auditor will ask — we've answered both, repeatedly.
Flat fee, predictable invoice.
One agreement covering every community, every system, every user. The only way to grow the invoice is to grow your operation.